Login

The Scan to Pay Portal is a web browser portal and can be accessed via the following Scan to Pay Admin Portal

This can be accessed via Internet Explorer, Google Chrome, Mozilla Firefox and even Opera Mini.

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Note

Please check your company’s firewall rules to ensure this link can be accessed)

Registration

In order to be registered on the Scan to Pay Portal, you will need to supply the Scan to Pay Operations team with:

• Name and Surname
• Email address (this will be your user name)
• Mobile Number

Once this is received, an email from [email protected] will be sent to the email address provided.

See the steps below:

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NB

Please note that this link is only valid for 24 hours only

Once you select the link, the activation process begins. At this stage, please create your password and verify it.
Once complete, you will now have access to the Scan to Pay Portal.

Login Screen

Once you access the url, this screen will appear. In order to access this, you would have been loaded by the Scan to Pay Operations Team. Simply enter your “Email Address” provided to the support team as your User Name and the Password you originally created at the time of registration.

Home Screen

The Home Screen has the following tabs:

Profile Screen

The profile screen merely represents how many Merchants are loaded under your profile. In the case of a PSP, the user can access any merchant he desires by selecting the Merchant in this profile screen (as per below):

Home Screen

This screen shows your Audit Activity, essentially your history is displayed on this screen. If you are an Admin User, you will be able to see all Sub Users information on this screen

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Note

All activity on the Portal is recorded

Transactions

For query purposes, the Transaction Screen can search for transactions up to and including lengthy period of times. A user can do a search by simply searching on:

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Note

For all transactions, a user can specify the time period for a refined search as per below

The transaction screen then displays the following result of transactions for a specific period. The table above is summarised as follows:

If a user would like more information, the user simply can do this by selecting (i) for Information about the transaction

When a user clicks on this, the following information appears:

Trace

This shows the actual lifecycle of the transaction, from initiation to conclusion.

Phone Print

This shows the actual information of the phone that the App is stored on. Scan to Pay collects a “Phone Print” at
the time of customer registration which provides the customer's IMEI number, IMSI number, App Version Number
and the Serial number of the phone. This is essential for fraud and dispute management.

Location Info

The Scan to Pay Portal in a transaction extracts the GPS co-ordinates of the phone. This is recorded, mainly
for fraud and dispute purposes only!

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Note

This is only collected if the customer has enabled the GPS location on his/her cellphone

Banking Info

The Banking Info screen shows the actual info from the bank, as in which bank the transaction was sent to
(for acquiring purposes) and the Auth Code and date of the transaction.

If the transaction was unsuccessful, no Auth Code will be displayed but the corresponding bank status will
advise the ISO response for this transaction.

The encrypted card number is displayed here, a user will only be able to see the BIN and last 4 digits on the
card information.

Merchant Notification Log

When a Merchant / PSP integrates into Scan to Pay, an HTTP notification and email address are set up for all transaction outcomes and notifications. This is merely to show/prove that the notification of the transaction was delivered to the Merchant / PSP.

If the notification does not happen, the NOTIFY_EVENT will display as FAILED as opposed to SUCCESS.

Extra

For dispute and fraud purposes, a full transaction certificate is made available and can be shared with the disputed party/bank. This essentially stipulates that the transaction was either a 3D Secure (VbyV or Secure Code) transaction or an Authenticated Mobile Transaction (AMT) and liability shift moves to the Issuing bank.

See the Certificate below:

Scan to Pay Error Messages Interpretation

Coming in 2022

Codes ( Merchants and PSPs Only)

QR Code Search

A QR code represents a 10-digit number, this is generated on the API. This screen represents two things namely:

• A look-up of the code that was generated by the API
• A manual code generation mechanism, indicates that a user can generate codes manually.

Codes can either be static or dynamic.

This means:

• Static – a code is available for a fixed period of time with a fixed amount. A user can create this code and multiple customers can scan and pay with this code until the fixed period is complete.
• Dynamic – a code is made available for a specified period, for a specified amount and only one user can make use of this code at any given time. Once used, the code is automatically finished and is then expired.

A user can simply search for the code in the “Search” field above.

The following sub-menus indicate:

If a user would like to edit this code, he may do so by selecting the “Action” icon in line with the code as follows:

In this instance, the user has the ability to do an:

QR Code Generation

A user can manually generate a QR Code by selecting “New Code”

The user will then be asked to populate the following: